Call 0191 419 1010


September 2009

Mr John Wheeler

County Durham

Dear Ian

We wish to express our appreciation of the manner in which you handled our purchase of fitted wardrobes and dressing tables in our new property.

We visited a number of other businesses that build and install bedroom furniture,

and your positive helpful manner ensured we bought from yourself rather than those others we visited.

It was a pleasure to do business with you, not just for the advice you offered, but the friendly manner you dealt with our enquiry, and the eventual installation.

When we asked for a modification to the dressing table, it was no problem, and was carried out without being an issue.

We will most certainly recommend your business as one that can be trusted to provide a product that meets the customer’s expectations at a fair price, and the installation will be carried out to a high standard.

Thank you for ensuring our purchase from your business met our expectations, in fact exceeded the expectations.

We wish your business continued success.

Yours sincerely

John and Carolyn Wheeler.


January 2011

Mrs Jill Edwards

Chester- le- Street

County Durham

To Ian and all at Falcon

Thanks for everything, The good advice, project management and after sales service.

A very professional job and the kitchen is perfect just what I wanted

Jill Edwards


October 2009

Mr Cummings

South Shields

Dear Ian

Thank you for supplying and fitting a new kitchen, the fitting team were excellent, and the standard of work could not be faulted, although their taste in music left a lot to be desired.

They were polite, well mannered and cleaned up completely when they finished.

I will be only to happy to recommend your company, and have know problem for anyone to view the finished installation.

Yours Faithfully

J Cummings


August 2010

Mr & Mrs Goodfellow

Biddick ,Washington

Dear Ian , and all involved

Tony and I would just like to thank you for a wonderful new kitchen you have just installed for us

( this being the third kitchen from you ).

The work was done in a very quick (though not rushed) manner.

The “craftsmen “ involved were indeed , just that “craftsmen”

Best wishes from

Audrey & Tony Goodfellow